We are currently seeking a skilled and experienced Service Booking Clerk to join our team. If you have a background in customer service or administration, this opportunity is for you.
Responsibilities:
- Manage service bookings, appointments, and reservations efficiently and accurately.
- Interact with customers in a professional and friendly manner, providing assistance and resolving inquiries or issues.
- Coordinate with service providers and internal teams to ensure seamless scheduling and smooth operations.
- Maintain accurate records of bookings, customer information, and related documentation.
- Utilize computer systems and software to manage bookings, update databases, and generate reports.
Requirements:
- Previous experience in a similar role, preferably in customer service or administration.
- Fluent in English with excellent verbal and written communication skills.
- Proficient in computer literacy, including working knowledge of relevant software applications.
- Strong organizational and time management abilities.
- Detail-oriented with a focus on accuracy and attention to customer needs.
- Ability to work independently and collaboratively in a fast-paced environment.
- Exceptional customer service skills and problem-solving abilities.
If you are looking for a challenging role where you can utilize your skills and contribute to a dynamic team, we invite you to apply. Please submit your resume and a cover letter highlighting your relevant experience to Richard Jordaan: r.jordaan@hatfieldvw.co.za
Note: Only shortlisted candidates will be contacted for an interview.
We look forward to receiving your applications!
